12:39PM, Wednesday 21 September 2016
Water companies serving the South-east have seen a drop in written customer complaints, according to a report by a consumer watchdog.
South East Water saw the largest reduction in complaints in England and Wales (down 38.2 per cent in 2015/16) while Thames Water also recorded a 22.9 per cent drop.
The report, by the Consumer Council for Water, found the overall number of written complaints to the industry fell for the eighth successive year.
But the watchdog has told poorer performing water companies to improve their services after 10 of the 21 firms in England and Wales saw an increase in complaints.
Editor's Picks
Most read
Top Articles
Liquid Leisure Windsor has been banned from reopening by the council following the death of an 11-year-old girl at the Datchet water park.
The body of a man has been found in the River Thames at Windsor following searches.
Liquid Leisure Windsor has issued a statement following the death of an 11-year-old girl at the water park on Saturday afternoon.
© Copyright 2022 Baylis Media Limited All right reserved
