12:59PM, Thursday 31 October 2013
Problems in staffing and care at Larchfield Care Home in Maidenhead have come under fire following the latest inspection by a Government watchdog.
The Care Quality Commission (CCQ) has told the home, in Larchfield Road, to come up to code in three key areas following an unannounced inspection last month.
It comes just months after inspectors identified four areas where action was needed following an inspection in May.
The latest findings state improvements are needed in the way the home handles staffing, the care and welfare of people who use the home, and records.
They were judged to have a minor or moderate impact on residents, but it is a setback for a home which is under review to make sure it improves on concerns raised in previous inspections.
The inspection report, published last week, said the home was 'not always ensuring that people who use the service were experiencing effective, safe and appropriate care, treatment and support which met their needs'.
Inspectors reported observing a resident who appeared to be left sitting in an uncomfortable position without assistance until they pointed it out.
The report also found records were not being kept securely, observing that confidential records were left open on an unattended desk.
A spokesman for the home said 'immediate steps to bring about significant improvements' had been taken following the report, and the CQC has been notified of the action taken.
He added: "We will continue to work closely with all relevant authorities to deliver further improvements, and to keep residents, family members and loved ones updated.
"We look forward to confirming that all measures have been effectively implemented with the CQC upon their next visit."
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