05:11AM, Friday 24 May 2013
Patients in need of out-of-hours medical care have been urged to take advantage of the NHS 111 phone system when seeking help.
The 24-hour service, which was launched earlier this year, offers help for people who need medical attention but do not have a 999 emergency and is staffed by fully-trained advisors.
Staff can assess symptoms, transfer callers to an out-of-hours service, and book appointments where possible.
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