A mother-of-three from Maidenhead has slammed Wexham Park Hospital in Slough for it's 'disgusting' A&E department.
Janina Tribe took her daughter Leah to hospital after the seven-year-old burnt herself helping to prepare baby bottles for her 23-month-old brother on Saturday night.
After calling the out of hours service and visiting St Mark's Hospital in Maidenhead, the Longleat Gardens mum took Leah to Wexham Park where they waited in the main A&E reception from 10.15pm to 1.30am.
Janina, 33, described it as 'just ridiculous' and said: "There were lots of other children there, a prison van, police, and kids being sick."
"They were just giving out paracetamol and ibruprofen for children - I've never seen Wexham like that."
Leah was finally seen in a treatment room and Janina, a former Newlands School pupil, said it was 'disgusting'.
"There were bandages on the floor, it felt like someone had had a plaster cast put on because it was all over the table and a mixing bowl on the floor.
"The bed was dirty - it was just disgusting."
A spokeswoman for Heatherwood and Wexham Park Hospitals NHS Foundation Trust said: "We are sorry to learn that Ms Pribe did not feel her experience was as she expected, and would welcome the opportunity to speak to her to ensure that we can learn and improve for all our patients wherever possible."
She added: "Children's A&E is open currently from 8am to 10pm; however the trust is planning to make this a 24 x 7 day service from April 2012 subject to recruitment of additional qualified paediatric clinical staff."
The spokeswoman added that the A&E department is extremely busy at all times, especially in the evenings and weekends, and it is not unusual to have a police presence in the department on a weekend evening accompanying patients.
COMMENT: Have you used the department at Wexham Park Hospital? What do you think of the service? Leave a comment below.
Top Ten Articles
The victim of an assault in Cippenham was flown to hospital by air ambulance this afternoon.
A rapid response vehicle, an ambulance officer, an air ambulance and an ambulance crew were all called to an address in Earls Lane at 2.10pm.