A man who used offensive language towards a female officer at Slough Borough Council has been convicted of menacing.
On October 23 last year, Ryan Westbury, of In the Ray, Maidenhead called the council about a benefits issue but had come through on a wrong number.
Despite the 32-year-old being given the option to be transferred to the correct department he became abusive and aggressive.
Under council policy and after Westbury had been warned about his behavior, the call was terminated.
However he immediately called back, threatening to slit the officer's throat and used offensive language towards her.
The call was again terminated.
Sarah Richards, director of regeneration, housing and resources, said: “Working for a council, we understand people can be unhappy when they call us about an issue and we are used to dealing with angry and upset people.
“However, Mr Westbury’s comments were beyond the pale and as well as being threatening were extremely upsetting for the officer concerned.
“We will not tolerate abuse and threats to our staff just as we wouldn’t tolerate our staff being threatening or abusive to others.”
Westbury was found guilty last Friday of sending an offensive, indecent, obscene or menacing message or matter using a public communication network at Reading Magistrates Court.
He will be sentenced on June 20.
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