UPDATE: Heatherwood and Wexham Park Hospitals chief apologises to patients

UPDATE: Heatherwood and Wexham Park Hospitals chief apologises to patients

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Philip Dewey

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UPDATE: Heatherwood and Wexham Park Hospitals chief apologises to patients

The acting chief executive of Heatherwood and Wexham Park Hospitals NHS Foundation Trust has apologised to patients for 'failing to provide the level of service they deserve'.

The Trust has been placed into special measures following a report published today by the Care Quality Commission (CQC) which said the level of service provided was inadequate.

Grant MacDonald, the acting chief executive of the trust said: “We fully accept the findings of this CQC review and welcome the help and support that we will now receive as a result of being placed in special measures. 

“We sincerely apologise to all of our patients and local communities for failing to provide the level of service they deserve. We are committed to tackling all the issues in today’s report with a structured and planned approach that will embed good practice and consistently deliver high quality care.

“Since the last CQC report four months ago, we have done a great deal to tackle the issues raised and clearly we must now do more.

“The health regulator, Monitor requires the Trust to urgently implement an action plan to prevent future poor care and this is now our main priority.

“For some time, we have been in discussion with Frimley Park NHS Foundation Trust with a view to that trust acquiring us to become part of a larger sustainable entity. 

“This potential acquisition would offer greater certainty around the Trust’s future and make it easier to recruit and retain good staff. We will continue to pursue this with pace and vigour."

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