First Bus will become the first company in the industry to provide its drivers with training designed to help people who are blind or partially sighted.
They will be encouraged to either verbally guide or physically assist customers to their seats and urged to alert customers when their stop is approaching. In training, drivers will also be blindfolded so they can play the role of a blind passenger and therefore better understand the needs and concerns of such customers.
Top Ten Articles
An extra £20,000 looks set to be allocated by the Royal Borough to fund a legal fight if Heathrow Airport is given permission to expand.