01:06AM, Saturday 17 August 2013
First Bus will become the first company in the industry to provide its drivers with training designed to help people who are blind or partially sighted.
They will be encouraged to either verbally guide or physically assist customers to their seats and urged to alert customers when their stop is approaching. In training, drivers will also be blindfolded so they can play the role of a blind passenger and therefore better understand the needs and concerns of such customers.
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